Methodologies & Tools
SURVEYS and ASSESSMENTS
Used in 45 countries by qualified and certified Organisational Development Practitioners, Performance Consultants, Trainers and Coaches, the results driven methodologies and metrics Vanbesien & Partners provides can be locally adapted to ensure cultural acceptance when necessary.
Intensively researched and field tested by subject matter experts, they are pragmatic and deal with the real world professional needs of people confronted with the 21st century business challenges.
The performance based diagnostic instrumentation (see bellow) is used to assess actual behaviours, practices and performance. Our reporting gives clear and accurate insights about individual, group, departmental and
Organisational performance. It shows strengths and weaknesses as well as enablers and inhibitors to success.
Surveys related to ORGANISATIONAL performance
Assessments for LEADERS and HIGH POTENTIALS
Vanbesien & Partners offers a wide variety of measurement tools created by experts in the field, to support individual development related to issues such as:
- People management and Leadership
- Management Effectiveness
- Performance Management
- Emotional Capabilities (EQ)
- Power and Politics
- Influencing and Persuasion
- Change Management
- Innovation and Decision Making
- Communication and Negotiation
- Etc.
Mostly
360° feedback and Internet based; these assessments are fast to process and accurate in results, while offering suggestions for improvement. They provide the benefit of reducing the improvement initiatives to their essentials and offer the possibility to monitor evolutions over time. They are primarily designed
for developmental purposes.
Usage
as stand-alone assessment for
coaching purposes;
combined with
seminars for group learning;
as part of a
Blended Learning program;
as part of a
Performance Management System;
as part of a consulting assignment.
They support projects of competency or career development, derailment of performance and initiatives that assure the adoption of more effective Sales and Service practises throughout an organisation because of its strategic importance.
| If you intend to level up the competencies of your leaders and high potentials and you would like to know what the best approach is in your case, do not hesitate to contact us and ask for a free initial advice. |
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Assessments for SALES and CUSTOMER SERVICE
Vanbesien & Partners offers Internet based assessments and surveys created by experts in the field that provide
accurate results and are easy and quick to implement. Most often, they present suggestions for improvement.
These assessments are mostly used in situations where an organisation is seeking to
increase or defend its market position, wants
to launch a new product or is
concerned about customer satisfaction and retention.
If you are looking at
developing sales competencies, considering an intensive project of
Sales Force Effectiveness, or want to
enhance the quality of your Customer
Service, our diagnostics will help you to quickly find your
strengths and
weaknesses, so that you can
target your efforts on those essential points that will
make a difference to your bottom line. In short, besides helping you achieve your objectives they will also help you in
saving time, effort and money.
Individual Competency Feedback
Our
360° feedback instruments (such as the
Sales Competency Assessment and the
Sales Communication Style Profile)
measure individual practices. They are primarily designed for individual developmental purposes.
Usage
as stand-alone assessment for
coaching purposes;
combined with
seminars for group learning;
as part of a
Blended Learning;
as part of a
Performance Management System
as part of a
consulting assignment .
They support projects of
competency or
career development,
derailment of performance and initiatives that assure the adoption of more
effective Sales and Service practises throughout an organisation because of its strategic importance.
Customer Value Survey – What do your Clients think about your Service?
The
“Customer Value Survey” measures all aspects of the
quality of service within your company
as perceived by your client. The report provides practical information about how the organisation deals with its clients. It is designed to
find your weak spots that might cause customer disloyalty. Based upon the research you can adjust instructions, processes, policies, resource allocation, practices and behaviours in order to increase the chances for customer satisfaction and loyalty.
| If you want to know what the best way is to achieve your sales and service ambitions quickly and with just the efforts and resources required, do not hesitate to contact us and ask for a free initial advice. |
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Assessments for PROJECT effectiveness
Vanbesien & Partners offers a variety of measurement tools created by experts in the field, for the purpose of
diagnosing how key players impact Project performance.
Measuring Individual Competencies (360° feedback)
The individual assessment tools are designed for Competency Development for
Project Managers, the
Project Team and
Project Stakeholders.
Usage of 360° feedback
as stand-alone assessment for
coaching purposes;
combined with
seminars for group learning;
as part of a
Blended Learning program;
as part of a
Performance Management System;
as part of a consulting assignment .
They support projects of competency or career development, derailment of performance and initiatives to increase Project Effectiveness throughout the organisation because of its strategic importance.
“Project Environment Assessment Survey”
As part of a consulting assignment the “Project Environment Assessment Survey” explores the organisation’s enablers and inhibitors related to effective project management. The report provides practical insights for top management to make pragmatic decisions that produce the conditions to succeed, thus quickly contributing to the bottom line results of the organisation!
This survey is congruent with the Project Management Institute’s (PMI) Project Management Body of Knowledge (PMBOK).
Our assessments provide the benefit of reducing the improvement initiatives to what is really necessary as well as the possibility of monitoring evolutions over time.
| If you are considering performance improvement initiatives related to project management, we invite you to contact us and ask for a free initial advice. |
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Assessments for TEAM BUILDING and CROSS FUNCTIONAL WORK
Vanbesien & Partners offers a wide variety of
measurement tools, created by experts in the field, to support initiatives for the improvement of
effective team work and the
collaboration amongst cross functional teams.
Sorting on type, our portfolio consists of the following tools:
Assessments that measure
individual practices and behaviours.
Assessments that measure the dynamics of
one functional group.
Assessments that map the practices of one functional team with another.
Usage
Sorting on usage, the following options are possible:
To be used as a stand-alone tool for
individual coaching.
To be used as a stand-alone tool for
group coaching.
To be used in conjunction with a
seminar for competency development purposes.
To be used in conjunction with a workshop for dealing with participants’ performance issues.
To be used as part of a
Blended Learning program.
To be used within a
consulting assignment to solve performance problems or increase
performance.
Internet based, these diagnostic instruments offer a quick process and accurate results that uncover practises, dynamics, perceptions and concerns, amongst team members as well as in between teams that prevent them from being effective.
They are also used to monitor progress over time.
| If you are considering developing efforts for solving team issues, or if you simply aim at improving team or inter-team functioning and see the value of creating strong synergies, we invite you to contact us and ask for a free initial advice. |
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