Vanbesien & Partners,
Drukpersstraat 4
1000 Brussels, Belgium
Tel. +32 (0)2 229.19.49
E-mail: partners@vanbesien.be
 

Methodologies & Tools
SEMINARS AND WORKSHOPS


Used in 45 countries by qualified and certified Organisational Development Practitioners, Performance Consultants, Trainers and Coaches, the results driven seminars, workshops and methodologies Vanbesien & Partners provides can be locally adapted to ensure cultural acceptance when necessary.

Intensively researched and field tested by subject matter experts, they are pragmatic and deal with the real world professional needs of people confronted with the 21st century business challenges.

The purpose of all our seminars and workshops is to achieve results that contribute to the bottom line.

Most of them are combined with a
360° feedback instrument.


Seminars impacting ORGANISATIONAL performance

Seminars to enhance LEADERSHIP and HIGH POTENTIAL performance

Seminars for SALES, MARKETING and CUSTOMER SERVICE

Vanbesien & Partners offers a variety of outstanding seminars and workshops created by experts in the field of Sales, Marketing and Customer Service, which deal with subjects such as:

Consultative Selling
Persuasive Communication
Powerful Sales Presentations (one-to-group)
Strengthening Emotional Capabilities (EQ) – Sales
Account Management
Strengthening Emotional Capabilities (EQ) – Customer Service
Managing Service Agents

Creating the Customer Experience
Etc.

Tailoring
Depending on your industry, type of sales, market situation, as well as your objectives and the preliminary needs analysis, we adjust our programs so they will best fit the purpose. This might require, but is not limited to, Field Observation, analysis of processes and policies and interviewing essential stakeholders, etc.

360° feedback
Most of our seminars include a 360° feedback instrument. Assessments give a quick and accurate overview about the strengths and weaknesses of the participants, vis-à-vis the subject addressed during the seminar.

Feedback is an essential element during a developmental process.
Moreover, our feedback instruments also give the opportunity to re-assess after 9-12 months, in order to
monitor the evolutions in behaviour and performance.

See also our Performance Consulting services for achieving Sales, Service and Marketing effectiveness

If you intend to level up the capabilities of your sales, marketing or customer service people and you would like to know what the best option is in your case, do not hesitate to contact us and ask for a free initial advice.

Seminars to enhance PROJECT effectiveness

Seminars for TEAM BUILDING and CROSS FUNCTIONAL WORK