SALES, SERVICE & MARKETING EFFECTIVENESS
In order to deploy the most powerful solution that will boost results, we strongly recommend the following Performance Consulting services:
Branding the Sales Experience
Branding the Sales Experience is about creating and delivering an optimum sales experience that distinguishes you from your competitors, enhances your brand image and is highly valued by your key client group.
Sales behaviours should be coherent with your brand promise (delivered by Marketing). Purpose: becoming a preferred supplier.
Sales Force Effectiveness
Sales Force Effectives is about analysing all strategic and tactical factors that impact sales performance. Wherever necessary, we advise new and more effective ways of functioning, while supporting its implementation.
Branding the Customer Service Experience
Branding the Customer Service Experience is about creating and delivering an optimum service experience that distinguishes you from your competitors, enhances your brand image and is highly valued by your key client group.
Service behaviours should be coherent with your brand promise (delivered by Marketing)
Sales, Marketing and Service Alignment
Sales, Marketing & Service Alignment is about diagnosing and eliminating misalignments (Organisational Alignment Survey), Streamlining operations and strengthening cross-functional work.
All practises should support and reflect your brand promise.
|If you intend to level up the performance of your department or organisation on sales or service matters and are looking for a partner that can team up on strategic matters, do not hesitate to contact us and ask for a free initial advice.